Domestic Shipping

Domestic Shipping - New Zealand

Pickup

Unfortunately, we don't allow for orders to be picked up.

Handling and Processing Times

Please allow for an extra 1-3 days after purchasing from our site before your order will be dispatched. Ideally, we want to have your order posted as soon as possible.

Shipping Status

You will be sent an email once the parcels have been dispatched and any additional information such as tracking information.

PO Boxes

Please contact us prior to completing an order regarding posting to a PO Box as we don't post to private boxes.

Shipping Rates

Our shipping fees are calculated when you reach the checkout. The shipping rates are based on the size and weight of the parcel. The bigger and heavier the weight of the parcel, the higher the shipping fees will be.

Signature Required

On high valued orders, we will apply a signature required upon delivery at no extra cost to you, we do this for your peace of mind.

Regrettably, neither Popculture Tengoku nor our shipping partners are able to refund or replace items that have been lost, damaged or stolen after successfully being delivered to your property.

Shipping Methods (Domestic):

Economy Shipping

The economy shipping method includes tracking and is expected to be delivered within 3 - 5 days. This is a cheaper, more cost-effective way to ship your order.

Courier

Choosing the courier shipping in the checkout will offer both tracking and signature for high value items. With an average delivery time frame between 1 - 3 business days.

Multiple Shipments

If your order contains both in-stock and pre-ordered items, the items will be shipped out individually.

Unfortunately, we don't have the additional room to store orders until they can be combined together, we aim to change this in the future.

How We Pack Your Orders

We always want what we post to arrive in the best condition possible, so we pack what we post with the utmost care so they can reach their new home safely.